Airbus is a global leader in aeronautics, space and related services. In 2017, it generated revenues of € 67 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe’s number one space enterprise and the world’s second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.
Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.
Airbus Helicopters in Marignane is looking for a Product Manager (m/f) within the area "Digital Transformation & Information Management / Information Management Airbus Helicopters/ Infrastructure Operations IM/ Front Office IM" for the department - Help Desk & Services Monitoring IM"..
With the implementation of Service Now IT Service Management the management of IT knowledge content will become one of our key-elements at Airbus Global support strategy. The target is hereby to secure, that available IM knowledge content is systematically, user-friendly and up to date provided to incentive End users to leverage Self-Service at ITSM portal to a Maximum & deliver the right IT Support documentation for Service Desk
Your Main Missions are :
This position will require a security clearance or will require being eligible for clearance by the recognized authorities.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
You will have the following skills and experience:
The candidate should demonstrate the new ways behaviours, which are all relevant for this position:
Very importing is hereby, that the candidate is able to understand and integrate end user expectations and concerns and convert this into Portal Content.
Good communication and coordinations skills are mandatory.